Luckyy Shop operates this website and online store, including all related information, content, features, tools, products, and services. Luckyy Shop is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our Services, make a purchase, or otherwise interact with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection and handling of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

"Personal information" means information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data. Depending on how you interact with us, we may collect:

• Contact details: name, billing/shipping address, phone number, email.
• Financial information: credit/debit card details, payment confirmations, and transaction history.
• Account information: username, password, preferences, and security settings.
• Transaction information: items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
• Communications: messages or information you provide when contacting us.
• Device & usage data: IP address, browser type, device details, and how you interact with our Services.

2. Sources of Personal Information

We collect personal information from:

• Directly from you (e.g., when creating an account or placing an order).
• Automatically (e.g., cookies, device information, browsing activity).
• Service providers who process information on our behalf (e.g., Shopify, payment processors).
• Partners or third parties when necessary to deliver our Services.

3. How We Use Personal Information

We may use your information for:

• Providing and improving Services (processing orders, payments, shipping, account management, product recommendations).
• Marketing and promotions (emails, text messages, online ads based on your interests).
• Security and fraud prevention (protecting accounts, investigating suspicious activity).
• Customer support (answering inquiries, resolving issues, maintaining relationships).
• Legal compliance (responding to legal requests, enforcing our terms and policies).

4. How We Share Personal Information

We may share your information with:

• Shopify (our platform provider).
• Vendors and service providers (IT, payment processing, analytics, shipping, customer support).
• Business and marketing partners (to deliver ads and promotions).
• Affiliates and corporate partners.
• Legal or regulatory authorities, if required.
• During a business transaction (e.g., merger, sale, bankruptcy).

5. Relationship with Shopify

Shopify hosts our Services. Shopify collects and processes some personal information to provide and improve the Services. To learn more about Shopify's practices, please see the Shopify Consumer Privacy Policy.

6. Third-Party Links

Our Services may link to third-party websites or platforms. We are not responsible for the privacy or security of those websites. Please review their privacy policies before providing personal information.

7. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe your child has provided us with personal information, please get in touch with us so we can delete it.

8. Security & Retention

We use reasonable safeguards to protect your personal information, but no system is 100% secure. We keep your information only as long as needed to provide Services, meet legal obligations, and resolve disputes.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

• Access/know what data we hold.
• Request deletion.
• Correct inaccuracies.
• Request portability of your data.
• Opt out of targeted advertising.
• Manage communication preferences (unsubscribe at any time).

To exercise these rights, please get in touch with us using the details below.

10. Complaints

If you have concerns about our privacy practices, contact us using the details below. You may also have the right to complain to your local data protection authority.

11. International Transfers

We may transfer your information outside your country. Where required, we rely on legal mechanisms such as Standard Contractual Clauses for these transfers.

12. Updates to this Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will continually be revised, and we will provide notice of material changes as required by law.

13. Contact Us

If you have any questions or would like to exercise your privacy rights, please reach out to us at:

📧 Email: luckyy27store@gmail.com
📱 Instagram: @Lucky.27.store